Comcast is Attemptimg to Improve their Customer Service

I’m sure we are all aware of how terrible Comcast’s customer service is. Well, they’ve come up with a solution. Social media platforms like Twitter and Facebook have become the mecca for customer complaints. For this reason, Comcast has decided to expand its social media customer service team in order to improve their reputation.   Tom Karinshak, Comcast’s head of Customer Service, said that the company is adding more people to its team as well as giving them more tools to help customers according to an article by The Huffington…

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You’re Facebook Page Can Live On Forever, If You Let It

Facebook "Get A Life" Picture by Nate Bolt

Have no fear. When you die, your Facebook page will live on forever. Facebook just made it possible for you to set a legacy contact so that when you die, someone, of your choosing, will be able to control certain aspects of your page. However, I see it as our obsession with social media and our social media identities getting a little out of hand.   Is you’re Facebook page really so serious that you can’t, I don’t know, maybe have it deleted when you die? According to Facebook it…

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How Fluent Are You In Emojis?

There’s been a lot of talk about emojis recently. When new ones are going to be released and what new ones there should be. Emojis have really becoming a thing in itself, which brings me to my point. I was looking at a post on Buzzfeed about thoughts that will make you rethink your existence and came across this: Source: http://news.distractify.com/dark/trivial-facts/fascinating-epiphanies-about-everyday-moments/ I know it’s a ridiculous thought that we would revert back to hieroglyphics but it is interesting. When you think about it, today in conversation over text messaging or other…

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Btw Did You Get My Text

There was an article posted recently on Huffington Post about how English is completely different from whatever language we text in, ranging all the way from “lol” to “heyyy.” (We won’t get into the idea that the number of y’s means something) It’s funny how our generation has come up with basically a whole other language or form of English that is specifically for social media and texting. Whether this is a good thing or a bad thing won’t be known until later. But even now, you can see how…

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Tell Me How to Treat You!

You have to tell people how to think of and treat you.  While you may have heard this sentiment about your personal relationships, it is also true about your formal and professional relationships. The process is creating an image that you want people to embrace about you is called branding.  Essentially, branding is telling people how to think of you.  The other part of branding, perhaps the most important part, is being consistent.  Consistency means choosing the messages that you want to stand out most.  It also means thinking about…

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YOLO doesn’t work on Social Media

You really do care about what’s on your social media pages!  Trust me, you do!  You don’t care about it because your friends are on it.  You care about your social media image because of the people you do not know who may be able to view it.  You care about it because of the “unknown”.  You care about future jobs and internships.  You care about losing opportunities.  You care about how posts can make you appear arrogant or irresponsible.  You care about how social media posts can amplify the…

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