Comcast is Attemptimg to Improve their Customer Service

I’m sure we are all aware of how terrible Comcast’s customer service is. Well, they’ve come up with a solution. Social media platforms like Twitter and Facebook have become the mecca for customer complaints. For this reason, Comcast has decided to expand its social media customer service team in order to improve their reputation.   Tom Karinshak, Comcast’s head of Customer Service, said that the company is adding more people to its team as well as giving them more tools to help customers according to an article by The Huffington…

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